Core service
When the systems you bill on fail during filing season, every hour down is billable time gone. Managed IT keeps a compliance-bound office running, with the FTC Safeguards program built in.
The FTC Safeguards Rule requires a written information security program backed by technical controls that have to be configured and maintained on your actual systems, not just documented. See FTC Safeguards for the full requirement.
Running compliance and IT separately creates gaps: a control gets implemented, the documentation is never updated, and the written program stops matching what is running. Every managed IT engagement keeps the written program, the risk assessment, and the technical controls maintained together.
Monitoring
Devices, servers, and network equipment monitored for issues and performance problems. Problems are identified before they turn into outages wherever possible.
Patching
Operating system and application patches applied on a regular schedule after hours. Unpatched systems are one of the most common attack vectors. Patches run when your office is closed so your workflow is not interrupted.
Urgent
Call about an urgent issue and a response comes within hours during business hours.
Non-urgent
Configuration changes and non-urgent requests are handled on a scheduled basis. Major work like cutovers, server changes, and upgrades runs after hours so your office schedule is not affected.
Compliance
Written information security program, documented risk assessment, Qualified Individual documentation, and vendor agreement review. These are maintained and updated as the business changes.
Security
EDR software on every device, MFA enforced on accounts and remote access, and encrypted offsite backup. These three controls are included in every managed IT engagement.
No commitment. I review your office environment, identify the gaps, and deliver written findings to your inbox. Managed IT starts from there.
Get my free gap reportWritten by Hammad Arain, founder of Arain Systems. CCNA, CompTIA Security+, Microsoft AZ-104. Updated June 2026. Educational, not legal advice.